You know the single best source of
new business is an existing customer.
Referrals are the next best source.
Are you getting a continuously increasing amount of new business
from both?
Less than 10% of the thousands of businesses I've worked with
get all the sales and referrals they can,
ours included. There's more opportunity than ever before, and
it's growing every day. Yet, few businesses
capitalize on the massive power of word of mouth and viral marketing
that is sweeping the planet.
Are you getting your share?
Are you continuously re-activating old, dormant or inactive customers
and re-igniting their interest in
buying again? If you did this once a day, consistently and effectively,
how much would it pay off in 90 days?
There are many reasons why individuals and companies don't get
testimonials, endorsements and
referrals. Some are psychological, some methodological. First
and foremost, it helps to tame the
"referral gremlin" chattering inside your head, the
single biggest barrier to asking for and getting
referrals. Until this psychological bridge is crossed, all efforts
will be meek at best.
The other major obstacle is the method. Most people don't implement
a proven system that consistently
gets referrals. Get past these two and nothing can stop you.
In today's business world, it's crucial to attract new business
from existing and past buyers, and convert
new sales in highly leveraged ways. Knowing how to get powerful
testimonials, ringing endorsements
and ongoing referrals is a high value skill, one that will keep
paying dividends for the life of your business.
Being more comfortable asking for referrals and spreading your
message by word of mouth will serve you in every area of life.
Hardly a day goes by where you don't make use of a referral in
some way, shape or form.
You can make this a part of your daily routine. If you spend 15
to 30 minutes each day to expand your referral network, in 30
to 60 days you can double, triple, maybe even multiply by 10 times
the number of people you have access to.
Referrals save a bundle in marketing costs. You've already spent
money to get your customers. If you keep spending money to get
new buyers, it's hard to increase your profits. On the other hand,
referrals cost next to nothing. A customer who turns into a walking
endorsement and talking advertisement is worth a small fortune
to you. This is high profit, high return on investment marketing.
The process itself has another benefit: it enhances retention
of existing customers. Keeping customers is crucial to every aspect
of your business, especially cash flow. You can attract and convert
customers all day long, but keeping them coming back, buying more
and bringing others with them are the most profitable activities.
Nothing accomplishes this more effectively than word of mouth.
When we owned a restaurant, we asked everyone how they enjoyed
their meal. We would give them a
coupon to get a discount if they had dessert in our ice cream
parlor. If they came back to eat with friends, we would take 10%
off the bill. They were thrilled, and their friends would then
come back with more friends.
You invest money in prospecting, marketing and lead-generation.
Some of it works, and some of it doesn't.
It's important to pursue every lead, and
capitalize on every possible opportunity. The business climate
requires us to be rigorous about leaving no stone unturned. In
no area is this more important than in
new business and customer acquisition.
You'll be more effective, personally satisfied and make money
more easily when you get powerful
testimonials, ringing endorsements and referrals. It will put
a charge into your business activity,
boost new sales and increase profit per sale. It can happen quickly.
You worked hard to get here. You have a gold mine in them thar
hills. You owe it to yourself to mine it and bank it.
Start taking it to the bank, this week. Get testimonials, endorsements and referrals.
Mitch Axelrod
PS... Are You Ready to
Go to the Bank this Week? We've got an easy way for you to
mine and bank more of your gold.
For the cost of a nice dinner for two, we'll show you how to root out the "referral gremlins" in your head, and get referrals quickly and easily... this week, next week, every week (even from non-customers and other people's customers).
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